Privacy Policy

1. Introduction

Cash 4 Pawn ("we," "us," or "our") operates the marketplace platform available at cash4pawn.com and the Cash 4 Pawn mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service. By accessing or using the Service, you consent to the practices described in this policy.

2. Information We Collect

We collect several types of information, including:

• Account information: name, email address, phone number, and password when you register.
• Listing & transaction data: product details, images, offer amounts, messages, and order history.
• Location data: approximate location used to match buyers with nearby pawn stores.
• AI estimate data: photos and descriptions you submit for AI-powered valuation and authenticity checks.
• Usage data: pages visited, device type, and interactions with the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Process transactions, quote requests, and layaways;
• Connect buyers with participating pawn stores;
• Generate AI estimates and authenticity analyses;
• Send service updates, notifications, and follow-up communications;
• Detect, prevent, and address fraud or abuse;
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share information with participating pawn stores when you submit a quote request or initiate a transaction, and with service providers who help us operate the platform (e.g., hosting, payments, and analytics). We may also disclose information when required by law or to protect our rights.

5. SMS Messaging & Consent

Cash 4 Pawn may send customer-care SMS messages (such as store directions, appointment details, and inquiry responses) only after consent is obtained. Mobile numbers and SMS consent information are used solely for customer-care communication and are not sold or shared with third parties for marketing or promotional purposes.

• Message frequency varies based on your inquiry and service needs.
• Message and data rates may apply.
• You may reply STOP to opt out of SMS messages at any time.
• You may reply HELP for assistance.
• Consent is not a condition of purchase.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. AI estimate images and data are retained for administrative access and record-keeping. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of certain marketing communications. To exercise these rights, contact us using the details below.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date above.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at info@cash4pawn.com or visit one of our store locations in Coral Springs or Deerfield Beach, Florida.